- Job ID: R74475-EN
- Veröffentlicht: May 10, 2024
- JP-1
- Full Time
- QVC–
JP85249
Customer Care Area Manager, Customer Service & Experience
ポジションの概要
Directorの指示の下、顧客の期待を超えるよう決められた個々の目標やKPIの達成を目指す。課の業務を正確かつ効率的に履行し、確実にするため課員を監督する。課員の育成に注力し、その状況をDirectorに報告する。課の問題点を把握しその改善案を立案し実行する。課をまたがる問題についても率先して他部門と協力し、その改善策のリーダーシップをとる。課員に問題意識をもたせ、育成のためにプロジェクトへの積極的な参加を促進する。業務の優先順位をDirectorと共有し、課への期待値を把握する。コスト意識を高く持ち、無駄やムラを省き効率化を目指す。QVCへの所属意識を高めるために自らの行動に意識を向ける。常に現状に満足せず、変革を恐れず課員を牽引するリーダーシップを発揮する。
l 経営の方針（ビジョン・価値・目標）やコンプライアンスを理解し、スタッフへの共有と業務との整合性を確保する
l 部門目標を達成するためのオペレーションプランを作成、実行する。長期的目標と戦略を計画、発展、実行し、会社全体の目標を達成する。
l Customer Careの全シフトを管理する。
l 課員に対し、必要に応じて助言やトレーニングを提供したり、モチベーションを与えて、その能力開発を図る。
l 課員の採用、昇格、解雇、助言を担う。
l 課員の成果を評価し、給与を調整する。
l 部門のマネジメント陣、リソースプランニングチームと密接に連携し、部門の目標を達成するスタッフィングプランを作成、実行する。
l 部門の情報やポリシー、手順変更を課員へタイムリーに伝達する。
l 定期的に社員ミーティングを開催し課員とマネジメント間のオープンなコミュニケーションを保つ。
l OE・CS等他エリアと密接に協力し、新たなシステムやオペレーションフロー策定し、実行する。
l サポート部隊としての役割を課員に啓蒙し理解させる事で、部内のオペレーションを円滑にする
l 会社全体のプロジェクトに参加し、アサインされた役割をこなす。
l 会社の営業戦略にそって、企画を立案し、利益を創出する活動をする。
l Leadershipを持って行動し、課員に適切なフィードバックと指示を与える。
必須の業務および役割
30% 課員の管理と育成
l 課員の現状を把握する。良い点、悪い点を具体的に指摘し、将来に向けた目標設定を行う。設定された目標にむけて継続的にサポートする。定期的にF/Bし、課員との認識を合わせる。常にコミュニケーションを図ることでエンゲージメントを深める。プロジェクトに課員を巻き込むことにより、成長をサポートする。課員のモチベーションを維持するための企画をサポートし、その成果の最大化を目指す。自身の後継者を見極め、対象者に課題を与え経験を積ませることで育成する。
20% 目標値/KPIの達成のための数値管理
l 目標値やKPIの数値を課員に把握させ、遅滞なく管理させる。異常値が発見された場合には、Directorに報告し対策を講じる。また将来に向けて数値の悪化が予測される場合は、そのリスク回避の為に最善の対策を講じさせる。
30% 課内の問題の把握と改善策の実行
l 課内で発生している問題を認識し、その重要性や緊急性を見極める。問題点の優先順位を決定し、改善策を立案する。改善策の進捗を把握し、その結果に責任を持つ。事例を関係者と共有し、同様の事例の防止に努める
15%コスト管理
l 予算作成時のKPI達成のための年間計画を立案し、課員に理解させ実行する。予算内容を把握し、その最大限の活用を目指す。無駄を省き、必要な人材や経費に投資できているか見極める。
5% Global含めた部署をまたがるプロジェクトの実行
l 自チームを代表し、プロジェクトに参加しその成功に貢献する。自身の役割を理解し、それに対して最大限の成果を目指してチームメンバーと協業する。自部署を超えた視点を持ち、自ら問題提起し、関係者と連携しプロジェクトを立ち上げて問題解決に取り組む。
応募資格
l コスト管理/数値管理についての知識
l コミュニケーションスキル
l Excel/ PowerPoint
l 組織管理能力
l ファシリテーションスキル
l ビジネスレベルの英語（歓迎）
l 学歴： 高校/専門学校卒以上 （学士号歓迎）
l 経験： コールセンター経験5年以上 、もしくはShift Manager経験3年以上
l 職務要件：社の求めるシフトに対応することが出来る。
Teilen
Curated Experiences. Infinite Possibilities®
Die Qurate Retail Group-Familie umfasst sechs führende Einzelhandelsmarken – QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road®– die das Einkaufserlebnis auf ein neues Level heben möchten. Unser enthusiastisches und diverses Team verbindet Shopping mit Entertainment, um Produkte, Erlebnisse, Diskussionsforen und Communitys für Millionen von anspruchsvollen Kund*innen auszuwählen und zusammenzustellen. In dieser unterhaltsamen, schnelllebigen Welt zeichnen uns unsere Kultur und die Erfahrung unserer Talente aus.
Als Teammitglied der Qurate Retail Group mit mehr als 24.000 Beschäftigten (USA, UK, Deutschland, Japan, Italien, Polen und China) arbeitest Du nicht nur für eine oder mit mehreren unserer Verbrauchermarken. Du bist auch Teil eines Teams, das sich für Vielfalt, Gleichberechtigung und Inklusion einsetzt. Hier kannst Du Dich frei entfalten, mit Spaß und viel Enthusiasmus arbeiten und Deine Erfahrungen erfolgreich einsetzen. Treibe mit uns Innovationen voran, gestalte mit uns die Zukunft und arbeite mit uns daran, unser aller Leben zu bereichern – ganz im Sinne unserer Initiative „Our Path Forward“!
Wir bei der Qurate Retail Group leben die in Our Principles fest verankerten Grundsätze der Vielfalt, Gleichberechtigung und Inklusion. Dank der Principles – Treibe Innovationen voran (Drive Progress), Handle mit Empathie (Act With Empathy), Sei mutig (Be Brave), Gestalte unsere Zukunft (Embrace the Future) und Mach das Richtige (Do What’s Right) – kann sich jeder bei der QRG frei entfalten. Wir sorgen dafür, allen Teammitgliedern und Bewerber*innen gleiche Chancen zu bietet und alle geltenden Gesetze und Vorschriften einzuhalten. Die Qurate Retail Group fördert die Chancengleichheit und setzt sich für einen barrierefreien Einstellungsprozess ein. Wenn Du während des Einstellungsprozesses entsprechende Hilfe und Unterstützung benötigst, wende Dich jederzeit gerne an das Support Team unter CareersQI@qvc.com. QVC UK fördert die Gleichstellung (Disability Confident Employer) und garantiert allen Bewerber*innen mit körperlichen/kognitiven Beeinträchtigungen, die die Mindestanforderungen erfüllen, ein Vorstellungsgespräch (Guaranteed Interview Scheme). Wenn Du eine körperliche/kognitive Beeinträchtigung hast und Dich auf eine freie Stelle in der UK bewirbst, kreuze bei der entsprechenden Frage im Bewerbungsformular bitte „Ja“ an.
Hilfe zur Barrierefreiheit | Datenschutzerklärung | Cookie-Richtlinie | Die QRG nimmt am E-Verify-Programm teil. Mehr Infos hier
DISCOVER THE POSSIBILITIES
Qurate Retail Group is a family of six leading retail brands – QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road® – all dedicated to providing a more human way to shop. We’re an inspired and diverse team that comes together to combine shopping and entertainment to curate products, experiences, conversations and communities for millions of highly discerning shoppers. It’s a fun, fast-paced world, and what really sets us apart is our culture and talent experience.
When you’re part of Qurate Retail Group, you’ll be working for one or with many of our consumer brands and joining a global team (U.S., UK, Germany, Japan, Italy, Poland & China), committed to diversity, equity and inclusion, where you can be authentic, bring fun and energy to your workday, and make an impact. Join us as we embrace the future, drive progress, and work together to enrich life’s everyday moments – it’s our path forward!
For Qurate Retail Group, our focus on diversity, equity and inclusion is deeply rooted in Our Principles. They call on us to Drive Progress, Act With Empathy, Be Brave, Embrace the Future, and Do What’s Right so that everyone can thrive. We are committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, Qurate Retail Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at workwithus@qurateretail.com for assistance.
Hilfe zur Barrierefreiheit | Datenschutzerklärung | Cookie-Richtlinie | Die QRG nimmt am E-Verify-Programm teil. Mehr Infos hier
DISCOVER THE POSSIBILITIES
Qurate Retail Group is a family of six leading retail brands – QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road® – all dedicated to providing a more human way to shop. We’re an inspired and diverse team that comes together to combine shopping and entertainment to curate products, experiences, conversations and communities for millions of highly discerning shoppers. It’s a fun, fast-paced world, and what really sets us apart is our culture and talent experience.
When you’re part of Qurate Retail Group, you’ll be working for one or with many of our consumer brands and joining a global team (U.S., UK, Germany, Japan, Italy, Poland & China), committed to diversity, equity and inclusion, where you can be authentic, bring fun and energy to your workday, and make an impact. Join us as we embrace the future, drive progress, and work together to enrich life’s everyday moments – it’s our path forward!
For Qurate Retail Group, our focus on diversity, equity and inclusion is deeply rooted in Our Principles. They call on us to Drive Progress, Act With Empathy, Be Brave, Embrace the Future, and Do What’s Right so that everyone can thrive. We are committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable laws and regulations. As an equal opportunity employer, Qurate Retail Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at CareersQI@qvc.com for assistance. QVC UK is a Disability Confident employer and operates a Guaranteed Interview Scheme. For any UK based roles – if you’d like to be considered under this scheme, please indicate this on the application form.
Hilfe zur Barrierefreiheit | Datenschutzerklärung | Cookie-Richtlinie | Die QRG nimmt am E-Verify-Programm teil. Mehr Infos hier
Curated Experiences. Infinite Possibilities
Qurate Retail Group is a family of seven leading retail brands – QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road® – all dedicated to providing a more human way to shop. We’re an inspired and diverse team that comes together to combine shopping and entertainment to curate products, experiences, conversations and communities for millions of highly discerning shoppers. It’s a fun, fast-paced world, and what really sets us apart is our culture and talent experience.
When you’re part of Qurate Retail Group, you’ll be working for one or with many of our consumer brands and joining a global team (U.S., UK, Germany, Japan, Italy, Poland & China), committed to diversity, equity and inclusion, where you can be authentic, bring fun and energy to your workday, and make an impact. Join us as we embrace the future, drive progress, and work together to enrich life’s everyday moments – it’s our path forward!
For Qurate Retail Group, our focus on diversity, equity and inclusion is deeply rooted in Our Principles. They call on us to Drive Progress, Act With Empathy, Be Brave, Embrace the Future, and Do What’s Right so that everyone can thrive. We are committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable laws and regulations. As an equal opportunity employer, Qurate Retail Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at CareersQI@qvc.com for assistance. QVC UK is a Disability Confident employer and operates a Guaranteed Interview Scheme. For any UK based roles – if you’d like to be considered under this scheme, please indicate this on the application form.
Hilfe zur Barrierefreiheit | Datenschutzerklärung | Cookie-Richtlinie | Die QRG nimmt am E-Verify-Programm teil. Mehr Infos hier
DISCOVER THE POSSIBILITIES
Qurate Retail Group is a family of six leading retail brands – QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road® – all dedicated to providing a more human way to shop. We’re an inspired and diverse team that comes together to combine shopping and entertainment to curate products, experiences, conversations and communities for millions of highly discerning shoppers. It’s a fun, fast-paced world, and what really sets us apart is our culture and talent experience.
When you’re part of Qurate Retail Group, you’ll be working for one or with many of our consumer brands and joining a global team (U.S., UK, Germany, Japan, Italy, Poland & China), committed to diversity, equity and inclusion, where you can be authentic, bring fun and energy to your workday, and make an impact. Join us as we embrace the future, drive progress, and work together to enrich life’s everyday moments – it’s our path forward!
For Qurate Retail Group, our focus on diversity, equity and inclusion is deeply rooted in Our Principles. They call on us to Drive Progress, Act With Empathy, Be Brave, Embrace the Future, and Do What’s Right so that everyone can thrive. We are committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable laws and regulations. As an equal opportunity employer, Qurate Retail Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at CareersQI@qvc.com for assistance. QVC UK is a Disability Confident employer and operates a Guaranteed Interview Scheme. For any UK based roles – if you’d like to be considered under this scheme, please indicate this on the application form.
Hilfe zur Barrierefreiheit | Datenschutzerklärung | Cookie-Richtlinie | Die QRG nimmt am E-Verify-Programm teil. Mehr Infos hier
ENTDECKE DIE MÖGLICHKEITEN
Die Qurate Retail Group-Familie umfasst sechs führende Einzelhandelsmarken – QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road®– die das Einkaufserlebnis auf ein neues Level heben möchten. Unser enthusiastisches und diverses Team verbindet Shopping mit Entertainment, um Produkte, Erlebnisse, Diskussionsforen und Communitys für Millionen von anspruchsvollen Kund*innen auszuwählen und zusammenzustellen. In dieser unterhaltsamen, schnelllebigen Welt zeichnen uns unsere Kultur und die Erfahrung unserer Talente aus.
Als Teammitglied der Qurate Retail Group mit mehr als 24.000 Beschäftigten (USA, UK, Deutschland, Japan, Italien, Polen und China) arbeitest Du nicht nur für eine oder mit mehreren unserer Verbrauchermarken. Du bist auch Teil eines Teams, das sich für Vielfalt, Gleichberechtigung und Inklusion einsetzt. Hier kannst Du Dich frei entfalten, mit Spaß und viel Enthusiasmus arbeiten und Deine Erfahrungen erfolgreich einsetzen. Treibe mit uns Innovationen voran, gestalte mit uns die Zukunft und arbeite mit uns daran, unser aller Leben zu bereichern – ganz im Sinne unserer Initiative „Our Path Forward“!
Wir bei der Qurate Retail Group leben die in Our Principles fest verankerten Grundsätze der Vielfalt, Gleichberechtigung und Inklusion. Dank der Principles – Treibe Innovationen voran (Drive Progress), Handle mit Empathie (Act With Empathy), Sei mutig (Be Brave), Gestalte unsere Zukunft (Embrace the Future) und Mach das Richtige (Do What’s Right) – kann sich jeder bei der QRG frei entfalten. Wir sorgen dafür, allen Teammitgliedern und Bewerber*innen gleiche Chancen zu bietet und alle geltenden Gesetze und Vorschriften einzuhalten. Die Qurate Retail Group fördert die Chancengleichheit und setzt sich für einen barrierefreien Einstellungsprozess ein. Wenn Du während des Einstellungsprozesses entsprechende Hilfe und Unterstützung benötigst, wende Dich jederzeit gerne an das Support Team unter CareersQI@qvc.com. QVC UK fördert die Gleichstellung (Disability Confident Employer) und garantiert allen Bewerber*innen mit körperlichen/kognitiven Beeinträchtigungen, die die Mindestanforderungen erfüllen, ein Vorstellungsgespräch (Guaranteed Interview Scheme). Wenn Du eine körperliche/kognitive Beeinträchtigung hast und Dich auf eine freie Stelle in der UK bewirbst, kreuze bei der entsprechenden Frage im Bewerbungsformular bitte „Ja“ an.
Hilfe zur Barrierefreiheit | Datenschutzerklärung | Cookie-Richtlinie | Die QRG nimmt am E-Verify-Programm teil. Mehr Infos hier
Curated Experiences. Infinite Possibilities.
Qurate Retail Group is a family of six leading retail brands – QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road® – all dedicated to providing a more human way to shop. We’re an inspired and diverse team that comes together to combine shopping and entertainment to curate products, experiences, conversations and communities for millions of highly discerning shoppers. It’s a fun, fast-paced world, and what really sets us apart is our culture and talent experience.
When you’re part of Qurate Retail Group, you’ll be working for one or with many of our consumer brands and joining a global team (U.S., UK, Germany, Japan, Italy, Poland & China), committed to diversity, equity and inclusion, where you can be authentic, bring fun and energy to your workday, and make an impact. Join us as we embrace the future, drive progress, and work together to enrich life’s everyday moments – it’s our path forward!
For Qurate Retail Group, our focus on diversity, equity and inclusion is deeply rooted in Our Principles. They call on us to Drive Progress, Act With Empathy, Be Brave, Embrace the Future, and Do What’s Right so that everyone can thrive. We are committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable laws and regulations. As an equal opportunity employer, Qurate Retail Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at CareersQI@qvc.com for assistance. QVC UK is a Disability Confident employer and operates a Guaranteed Interview Scheme. For any UK based roles – if you’d like to be considered under this scheme, please indicate this on the application form.
Hilfe zur Barrierefreiheit | Datenschutzerklärung | Cookie-Richtlinie | Die QRG nimmt am E-Verify-Programm teil. Mehr Infos hier
Delivering Exceptional Customer Experiences
Qurate Retail Group is a family of seven leading retail brands – QVC®, HSN®, Zulily®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road® – all dedicated to providing a more human way to shop. We’re an inspired and diverse team that comes together to combine shopping and entertainment to curate products, experiences, conversations and communities for millions of highly discerning shoppers. It’s a fun, fast-paced world, and what really sets us apart is our culture and talent experience.
When you’re part of Qurate Retail Group, you’ll be working for one or with many of our consumer brands and joining a global team (U.S., UK, Germany, Japan, Italy, Poland & China), committed to diversity, equity and inclusion, where you can be authentic, bring fun and energy to your workday, and make an impact. Join us as we embrace the future, drive progress, and work together to enrich life’s everyday moments – it’s our path forward!
For Qurate Retail Group, our focus on diversity, equity and inclusion is deeply rooted in Our Principles. They call on us to Drive Progress, Act With Empathy, Be Brave, Embrace the Future, and Do What’s Right so that everyone can thrive. We are committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, Qurate Retail Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at workwithus@qurateretail.com for assistance.
Hilfe zur Barrierefreiheit | Datenschutzerklärung | Cookie-Richtlinie | Die QRG nimmt am E-Verify-Programm teil. Mehr Infos hier
Shopping That Surprises and Delights
Qurate Retail Group is a family of six leading retail brands – QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road® – all dedicated to providing a more human way to shop. We’re an inspired and diverse team that comes together to combine shopping and entertainment to curate products, experiences, conversations and communities for millions of highly discerning shoppers. It’s a fun, fast-paced world, and what really sets us apart is our culture and talent experience.
When you’re part of Qurate Retail Group, you’ll be working for one or with many of our consumer brands and joining a global team (U.S., UK, Germany, Japan, Italy, Poland & China), committed to diversity, equity and inclusion, where you can be authentic, bring fun and energy to your workday, and make an impact. Join us as we embrace the future, drive progress, and work together to enrich life’s everyday moments – it’s our path forward!
For Qurate Retail Group, our focus on diversity, equity and inclusion is deeply rooted in Our Principles. They call on us to Drive Progress, Act With Empathy, Be Brave, Embrace the Future, and Do What’s Right so that everyone can thrive. We are committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, Qurate Retail Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at workwithus@qurateretail.com for assistance.
Hilfe zur Barrierefreiheit | Datenschutzerklärung | Cookie-Richtlinie | Die QRG nimmt am E-Verify-Programm teil. Mehr Infos hier
Innovation. Excitement. Opportunity. It’s all in a day’s work.
Qurate Retail Group is a family of six leading retail brands – QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road® – all dedicated to providing a more human way to shop. We’re an inspired and diverse team that comes together to combine shopping and entertainment to curate products, experiences, conversations and communities for millions of highly discerning shoppers. It’s a fun, fast-paced world, and what really sets us apart is our culture and talent experience.
When you’re part of Qurate Retail Group, you’ll be working for one or with many of our consumer brands and joining a global team (U.S., UK, Germany, Japan, Italy, Poland & China), committed to diversity, equity and inclusion, where you can be authentic, bring fun and energy to your workday, and make an impact. Join us as we embrace the future, drive progress, and work together to enrich life’s everyday moments – it’s our path forward!
For Qurate Retail Group, our focus on diversity, equity and inclusion is deeply rooted in Our Principles. They call on us to Drive Progress, Act With Empathy, Be Brave, Embrace the Future, and Do What’s Right so that everyone can thrive. We are committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, Qurate Retail Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at workwithus@qurateretail.com for assistance.
Hilfe zur Barrierefreiheit | Datenschutzerklärung | Cookie-Richtlinie | Die QRG nimmt am E-Verify-Programm teil. Mehr Infos hier
Hilfe zur Barrierefreiheit | Datenschutzerklärung | Cookie-Richtlinie | Die QRG nimmt am E-Verify-Programm teil. Mehr Infos hier
A Passion for Design
Qurate Retail Group is a family of six leading retail brands – QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road® – all dedicated to providing a more human way to shop. We’re an inspired and diverse team that comes together to combine shopping and entertainment to curate products, experiences, conversations and communities for millions of highly discerning shoppers. It’s a fun, fast-paced world, and what really sets us apart is our culture and talent experience.
When you’re part of Qurate Retail Group, you’ll be working for one or with many of our consumer brands and joining a global team (U.S., UK, Germany, Japan, Italy, Poland & China), committed to diversity, equity and inclusion, where you can be authentic, bring fun and energy to your workday, and make an impact. Join us as we embrace the future, drive progress, and work together to enrich life’s everyday moments – it’s our path forward!
For Qurate Retail Group, our focus on diversity, equity and inclusion is deeply rooted in Our Principles. They call on us to Drive Progress, Act With Empathy, Be Brave, Embrace the Future, and Do What’s Right so that everyone can thrive. We are committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, Qurate Retail Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at workwithus@qurateretail.com for assistance.
Hilfe zur Barrierefreiheit | Datenschutzerklärung | Cookie-Richtlinie | Die QRG nimmt am E-Verify-Programm teil. Mehr Infos hier
Inspired Design for Life Well Lived
Qurate Retail Group is a family of seven leading retail brands – QVC®, HSN®, Zulily®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road® – all dedicated to providing a more human way to shop. We’re an inspired and diverse team that comes together to combine shopping and entertainment to curate products, experiences, conversations and communities for millions of highly discerning shoppers. It’s a fun, fast-paced world, and what really sets us apart is our culture and talent experience.
When you’re part of Qurate Retail Group, you’ll be working for one or with many of our consumer brands and joining a global team (U.S., UK, Germany, Japan, Italy, Poland & China), committed to diversity, equity and inclusion, where you can be authentic, bring fun and energy to your workday, and make an impact. Join us as we embrace the future, drive progress, and work together to enrich life’s everyday moments – it’s our path forward!
For Qurate Retail Group, our focus on diversity, equity and inclusion is deeply rooted in Our Principles. They call on us to Drive Progress, Act With Empathy, Be Brave, Embrace the Future, and Do What’s Right so that everyone can thrive. We are committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, Qurate Retail Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at workwithus@qurateretail.com for assistance.
Hilfe zur Barrierefreiheit | Datenschutzerklärung | Cookie-Richtlinie | Die QRG nimmt am E-Verify-Programm teil. Mehr Infos hier
Sourced From Nature. Quality In Every Stitch. Since 1976.
Qurate Retail Group is a family of six leading retail brands – QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road® – all dedicated to providing a more human way to shop. We’re an inspired and diverse team that comes together to combine shopping and entertainment to curate products, experiences, conversations and communities for millions of highly discerning shoppers. It’s a fun, fast-paced world, and what really sets us apart is our culture and talent experience.
When you’re part of Qurate Retail Group, you’ll be working for one or with many of our consumer brands and joining a global team (U.S., UK, Germany, Japan, Italy, Poland & China), committed to diversity, equity and inclusion, where you can be authentic, bring fun and energy to your workday, and make an impact. Join us as we embrace the future, drive progress, and work together to enrich life’s everyday moments – it’s our path forward!
For Qurate Retail Group, our focus on diversity, equity and inclusion is deeply rooted in Our Principles. They call on us to Drive Progress, Act With Empathy, Be Brave, Embrace the Future, and Do What’s Right so that everyone can thrive. We are committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, Qurate Retail Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at workwithus@qurateretail.com for assistance.
Hilfe zur Barrierefreiheit | Datenschutzerklärung | Cookie-Richtlinie | Die QRG nimmt am E-Verify-Programm teil. Mehr Infos hier
Love Your Home More
Qurate Retail Group is a family of seven leading retail brands – QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road® – all dedicated to providing a more human way to shop. We’re an inspired and diverse team that comes together to combine shopping and entertainment to curate products, experiences, conversations and communities for millions of highly discerning shoppers. It’s a fun, fast-paced world, and what really sets us apart is our culture and talent experience.
When you’re part of Qurate Retail Group, you’ll be working for one or with many of our consumer brands and joining a global team (U.S., UK, Germany, Japan, Italy, Poland & China), committed to diversity, equity and inclusion, where you can be authentic, bring fun and energy to your workday, and make an impact. Join us as we embrace the future, drive progress, and work together to enrich life’s everyday moments – it’s our path forward!
For Qurate Retail Group, our focus on diversity, equity and inclusion is deeply rooted in Our Principles. They call on us to Drive Progress, Act With Empathy, Be Brave, Embrace the Future, and Do What’s Right so that everyone can thrive. We are committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, Qurate Retail Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at workwithus@qurateretail.com for assistance.
Hilfe zur Barrierefreiheit | Datenschutzerklärung | Cookie-Richtlinie | Die QRG nimmt am E-Verify-Programm teil. Mehr Infos hier