Cookie Policy

This Cookie Policy describes the practices that QVC, Inc., with an address of 1200 Wilson Drive, West Chester, Pennsylvania 19380 (hereinafter “QVC”) and other companies under Qurate Retail, Inc., including HSN, Inc., with an address of 1 HSN Drive, St. Petersburg, Florida 33729; and Cornerstone Brands, Inc. and Zulily LLC (all together, “Qurate Companies”, “we”, “our” or “us”) follow when collecting information through use of cookies and similar technologies on the website. Each of these companies may act as a separate data controller of your personal data.

The Data Protection Officer (“DPO”) for QVC is Jeffrey God, who can be reached by email at DPOUK@qvc.com and by mail at QVC, Attention: Jeffrey God, 1200 Wilson Drive, West Chester, Pennsylvania 19380. Privacy queries for QVC China and within the United States may be directed to privacy.statement@qvc.com, and by regular mail at QVC, Attention: Privacy, 1200 Wilson Drive, West Chester, Pennsylvania 19380, USA.

Information We Collect

When you visit our website, our web server will temporarily record certain information from the device you use to access our website, the domain name or IP address of the requesting computer, the access date, the file request of the client (file name and URL), the HTTP response code and the website from which you are visiting us, the number of bytes transferred during the connection and, if applicable, other technical information that we use and statistically evaluate for the technical implementation of the website’s use (such as delivery of the content, guaranteeing the website’s functionality and security, protection against cyberattacks and other abuses).

It is necessary to store and process the information referred to above for the duration of your session in order to deliver our website content to your computer. We also store some of this information in the log files of our servers. We will not combine this information with your IP address or other personal data relating to you except as disclosed below.

This processing will take place for the technical implementation of the website’s use and to otherwise protect our legitimate interest in making our website as user-friendly and safe as possible. We may also use the data described above to adapt our website’s according to your interests and make it as user-friendly, safe and attractive as possible.

Cookies, Analysis and Tracking

We use cookies, among other tools, to collect and process the data mentioned in the preceding Section. Cookies are files that are stored on your computer’s hard drive and are accessed by our server when you visit our website. Further details about the cookies and similar technologies we use are set out below:

Types of Cookies

On our website we employ the following types of cookies:

  • Essential Cookies
  • Analytics Cookies

These cookies are a mixture of first party cookies, which we set ourselves, and third-party cookies, which are set by other websites. The different cookie types are described in detail below.
All cookies are one of two variants:

  • Session Cookies: Also called transient cookies, are cookies that are temporarily stored in your browser for the duration of a browser session, and they typically will store information in the form of a session identification and no further information personally identifying you. Session Cookies are marked with “Session” in the tables with cookies below.
  • Persistent Cookies: Also called permanent or stored cookies, are cookies that are stored on your hard drive until they expire (persistent cookies are set with expiration dates) or until you delete the cookie. Persistent cookies are used to collect identifying information, such as web surfing behaviour or user preferences for a specific web site. The expiration of Persistent Cookies is mentioned in the tables below

Cookie Functions

We use cookies across our websites to improve their performance and enhance your user experience. Cookies are used to provide the following functions:

  • Session Management – To ensure that your session is routed to the correct system for the duration of your visit.
  • Usage Tracking / Analytics – We use cookies to provide analysis of our users’ on-going usage of the website. This allows us to adapt our website according to our users’ interests and facilitates on-going improvements to the website.

Essential Cookies

Legal basis for the use of Essential Cookies on our websites is either the performance of a contract with you – including steps at your request prior to entering into such contract – (Art. 6 (1) 1 (b) GDPR) or our legitimate interest (Art. 6 (1) 1 (f)) GDPR). It is our legitimate interest to provide you with a well-functioning website, including basic functions and ensure its security.

We use a number of cookies which are strictly necessary to allow you to access our websites, to move between pages and to receive services which you have requested. The types of data collected are:

  • session identifier
  • IP address, and information generated from anonymized IP address that includes
  • a computer host name
  • geographic location
  • time of visit
  • webpage URL
  • referring website
  • security tokens (for authentication and information submission, like RFP forms)

The following are the Essential Cookies which we use:

Third Party
(including link to their privacy policy)
Name of Cookie Why we use it Expiration
Symphony Talent LLC (SmashFly) JSESSIONID This cookie is used to maintain an anonymous user session by the server. Session
min This cookie is used to detect whether the Emerson chat window is minimized or maximized Session
cookie_notice_accepted We use this cookie to store users’ choice on cookies and prevent the banner being shown again to users having provided their consent. 1 month
csrftoken We use this cookie to cross-site forgery protection 1 year
sessionid We use this cookie in order to store the session id on the browser so that when a candidate refreshes, their current conversation in the chat persists Session