Talent Experience Philosophy

Our Talent Experience philosophy is grounded in three areas of focus:

Managing performance is the continuous process of setting expectations, providing feedback and measuring team member performance. This fundamental partnership between leaders and team members drives a deeper understanding of how individuals contribute to the achievement of successful business results, while realizing personal success in their careers.

Key programs include:

  • Annual goal setting and year-round goal management
  • Performance reviews and compensation planning
  • Continuous feedback which includes quarterly guided discussions between team members and their leaders to track progress

Developing & Deploying fosters and inspires our learning culture where team members can own their development and grow across our organization. This focuses on enabling a high-performance organization and driving a culture of continuous learning.

Key programs include:

  • Development planning
  • On-demand learning through Learning Experience Platform, LearningLab
  • Leadership and new team member learning experiences (pre-boarding, orientation and onboarding)
  • Leadership coaching and mentoring

Our Engaging & Recognizing programs elevate the overall team member experience and increase team member engagement. This space creates open channels of communication between team members and leaders at all levels to continuously improve our organization on our journey to become a more human-centered and best-in-class workplace.

Key programs include:

  • Team member listening program (surveys, feedback, research and more)
  • Recognition programs, including our Company Award and day-to-day peer and leader recognition tools

While each team member’s journey and experiences are unique, these Talent Experience programs support and empower our employees to reach their full potential while driving our business priorities and guiding Qurate Retail Group’s path forward.