- Job ID: R53936-EN
- Posted: June 23, 2021
- Regular
- FullTime
- QVC–
- Other–
Deine Aufgaben:
- Du leistest First-/Second-Level-Troubleshooting sowie technischen und betrieblichen Support mit geringer Hilfestellung; Eskalation nach Bedarf
- Aktualisierung der bestehenden Dokumentation gemäß angewendeten Verfahren
- Du Leitest, coacht und unterstützt andere Teammitglieder bei ihren Aufgaben (z. B. Onboarding von Junior-Teammitgliedern)
- Du arbeitest eigenständig, um mit geringer Hilfestellung Aufgaben rund um Systemmanagement, -bereitstellung und/oder -überwachung zu automatisieren; Eskalation nach Bedarf
- Beteiligung an der Bereitstellung von konsistenten Automatisierungslösungen auf Plattformebene im Rahmen der Bereitstellung von Plattformen mittleren bis großen Umfangs
- Du planst, implementierst und wartest Infrastrukturen nach vorgegebenen Spezifikationen
- Du implementierst, koordinierst und planst Änderungen auf Plattformebene im Rahmen des Release Management
- Du leitest ggf. einzelne Projektphasen. Eskaliert Verzögerungen, Probleme, Risiken und Vorteile an Projektmanager und/oder Projektleiter
- Du arbeitest eigenständig mit geringer Hilfestellung, designt Umgebungen mit geringer bis mittlerer Komplexität; Eskalation nach Bedarf
- Du stellst Input zur Bewertung neuer Technologien in Bezug auf das/die eigene/n Fachgebiet/e bereit
- Du stellst Input für das technische Design bereit und leistest Support bei Ressourceneinschätzungen
- Bereitschaft zur On-Call Rotation
Dein Profil:
- Abgeschlossenes Studium in Informatik oder einem verwandten Fachbereich bzw. entsprechende Berufserfahrung
- 2 Jahre relevante Berufserfahrung in einer ähnlichen Rolle
- Sehr hohe Kundenorientierung und Erfahrung im Arbeiten in einer Support Rolle
- Erfahrung mit CRM Business Prozessen am besten auf Basis von Oracle Siebel
- Gute bis sehr gute Fähigkeiten in SQL Datenbankabfragen auf Oracle oder MS SQL Datenbanken
- Gute bis sehr gute Kenntnisse in Service Now, Talend Open Studio, Tibco BW, CLE
- Kenntnisse und/oder Zertifizierungen im Bereich: Cloud – Microsoft Azure, ITIL Service Operations Prozesse (Incident, Problem , Change Management) und DSGVO – Datenschutz
- Java Kenntnisse sind von großem Vorteil
- Effektive Kommunikationsweise, um Wissen effektiv an andere Teammitglieder weiterzugeben und interne Netzwerke weiter auszubauen und zu nutzen
- Fließende Englischkenntnisse sind erforderlich
- Bereitschaft zur On-Call Rotation
Das bieten wir:
- Offene und dynamische Arbeitsatmosphäre mit Duz-Kultur
- Attraktives Vergütungsmodell
- Flexibles Arbeitszeitmodell mit Gleitzeitregelung zur Förderung von Work-Life-Balance (inklusive Überstundenregelung)
- Angebote im Rahmen eines betrieblichen Gesundheitsmanagements
- 20% Mitarbeiterrabatt auf das QVC-Produktsortiment
- Betriebliche Altersvorsorge
- Breites Angebot an Weiterbildungsmöglichkeiten
Wir freuen uns auf deine Online-Bewerbung mit deinen aussagekräftigen Bewerbungsunterlagen (inklusive Anschreiben, Lebenslauf sowie Zeugnissen) mit Angabe eines Eintrittstermins und deiner Gehaltsvorstellung.
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Curated Experiences. Infinite Possibilities
We believe in a Third Way to Shop® – beyond transactional ecommerce or traditional brick-and-mortar stores – for customers who crave engaging shopping experiences.
We’re a select group of like-minded businesses that provide customers with curated collections of unique products, made personal and relevant by the power of storytelling. We combine the best of retail, media and social to curate experiences, conversations and communities for millions of highly discerning shoppers. We bring joy, inspiration and humanity to shopping. We also curate large audiences, across our many platforms, for our thousands of brand vendors.
© 2021 QVC, Inc., HSN, Inc. & Zulily, LLC. All Rights Reserved.
Qurate Retail Group is committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates for employment and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, Qurate Retail Group is committed to a diverse workforce and is also committed to a barrier-free employment process. In order to ensure reasonable accommodations for individuals pursuant to applicable law, individuals that require accommodation in the job application process for a posted position may contact us at SchedulingQRG@qvc.com for assistance.
Accessibility Assistance | California Consumer Protection Notice | Privacy Statement – Germany | Privacy Statement – Europe | QRG participates in the E-Verify program. Learn more about the E-Verify program at this link.
DISCOVER THE POSSIBILITIES
Whether you’re looking for your first job or your next career challenge, you’ll find exciting opportunities here at QVC. Every day, our diverse team of over 17,000 global professionals comes together to deliver the joy of discovery to millions of customers worldwide. We’re focused on results, and we believe that everyone at every level of our business can—and should—have an impact. Join us and make things happen—for the company and for yourself!
Qurate Retail Group is committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates for employment and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, Qurate Retail Group is committed to a diverse workforce and is also committed to a barrier-free employment process. In order to ensure reasonable accommodations for individuals pursuant to applicable law, individuals that require accommodation in the job application process for a posted position may contact us at SchedulingQRG@qvc.com for assistance.
Accessibility Assistance | California Consumer Protection Notice | QRG participates in the E-Verify program. Learn more about the E-Verify program at this link.
DISCOVER THE POSSIBILITIES
Whether you’re looking for your first job or your next career challenge, you’ll find exciting opportunities here at QVC. Every day, our diverse team of over 17,000 global professionals comes together to deliver the joy of discovery to millions of customers worldwide. We’re focused on results, and we believe that everyone at every level of our business can—and should—have an impact. Join us and make things happen—for the company and for yourself!
Qurate Retail Group is committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates for employment and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, Qurate Retail Group is committed to a diverse workforce and is also committed to a barrier-free employment process. In order to ensure reasonable accommodations for individuals pursuant to applicable law, individuals that require accommodation in the job application process for a posted position may contact us at SchedulingQRG@qvc.com for assistance.
Curated Experiences. Infinite Possibilities
We believe in a Third Way to Shop® – beyond transactional ecommerce or traditional brick-and-mortar stores – for customers who crave engaging shopping experiences.
We’re a select group of like-minded businesses that provide customers with curated collections of unique products, made personal and relevant by the power of storytelling. We combine the best of retail, media and social to curate experiences, conversations and communities for millions of highly discerning shoppers. We bring joy, inspiration and humanity to shopping. We also curate large audiences, across our many platforms, for our thousands of brand vendors.
Qurate Retail Group is committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates for employment and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, Qurate Retail Group is committed to a diverse workforce and is also committed to a barrier-free employment process. In order to ensure reasonable accommodations for individuals pursuant to applicable law, individuals that require accommodation in the job application process for a posted position may contact us at SchedulingQRG@qvc.com for assistance.
DISCOVER THE POSSIBILITIES
Whether you’re looking for your first job or your next career challenge, you’ll find exciting opportunities here at QVC. Every day, our diverse team of over 17,000 global professionals comes together to deliver the joy of discovery to millions of customers worldwide. We’re focused on results, and we believe that everyone at every level of our business can—and should—have an impact. Join us and make things happen—for the company and for yourself!
Qurate Retail Group is committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates for employment and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, Qurate Retail Group is committed to a diverse workforce and is also committed to a barrier-free employment process. In order to ensure reasonable accommodations for individuals pursuant to applicable law, individuals that require accommodation in the job application process for a posted position may contact us at SchedulingQRG@qvc.com for assistance.
DISCOVER THE POSSIBILITIES
Whether you’re looking for your first job or your next career challenge, you’ll find exciting opportunities here at QVC. Every day, our diverse team of over 17,000 global professionals comes together to deliver the joy of discovery to millions of customers worldwide. We’re focused on results, and we believe that everyone at every level of our business can—and should—have an impact. Join us and make things happen—for the company and for yourself!
Qurate Retail Group is committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates for employment and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, Qurate Retail Group is committed to a diverse workforce and is also committed to a barrier-free employment process. In order to ensure reasonable accommodations for individuals pursuant to applicable law, individuals that require accommodation in the job application process for a posted position may contact us at SchedulingQRG@qvc.com for assistance.
DISCOVER THE POSSIBILITIES
Whether you’re looking for your first job or your next career challenge, you’ll find exciting opportunities here at QVC. Every day, our diverse team of over 17,000 global professionals comes together to deliver the joy of discovery to millions of customers worldwide. We’re focused on results, and we believe that everyone at every level of our business can—and should—have an impact. Join us and make things happen—for the company and for yourself!
Qurate Retail Group is committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates for employment and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, Qurate Retail Group is committed to a diverse workforce and is also committed to a barrier-free employment process. In order to ensure reasonable accommodations for individuals pursuant to applicable law, individuals that require accommodation in the job application process for a posted position may contact us at SchedulingQRG@qvc.com for assistance.
Delivering Exceptional Customer Experiences
At Cornerstone Services, we believe in fostering an environment where our team members can flourish, be themselves and create astonishing customer experiences. Diversity of thought drives innovation and enhances the value of our company. We strive to provide our customers with long-term value in every product they purchase, create a working climate that calls forth the best in every team member, and fully capitalize on emerging technologies as we continue to innovate. It is essential in helping us attract and retain the most qualified talent, be more competitive, and ultimately creates greater business success.
Qurate Retail Group is committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates for employment and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, Qurate Retail Group is committed to a diverse workforce and is also committed to a barrier-free employment process. In order to ensure reasonable accommodations for individuals pursuant to applicable law, individuals that require accommodation in the job application process for a posted position may contact us at SchedulingQRG@qvc.com for assistance.
Accessibility Assistance | California Consumer Protection Notice | QRG participates in the E-Verify program. Learn more about the E-Verify program at this link.
Shopping That Surprises and Delights
The Cornerstone brands comprise five interactive, aspirational home and apparel lifestyle brands, including Ballard Designs®, Frontgate®, Garnet Hill®, and Grandin Road®. Cornerstone Brands’ interactive and direct-to-consumer businesses are distinct in their product offering, customer base, balanced resources and revenue growth, with separate e-commerce sites for each brand. Overall, the group distributes 177 million catalogs annually and has 19 retail and outlet stores, with digital sales accounting for nearly 75% of the business. We deliver exceptional customer experiences that are focused on quality, design and style…inspired by you.
Qurate Retail Group is committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates for employment and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, Qurate Retail Group is committed to a diverse workforce and is also committed to a barrier-free employment process. In order to ensure reasonable accommodations for individuals pursuant to applicable law, individuals that require accommodation in the job application process for a posted position may contact us at SchedulingQRG@qvc.com for assistance.
Accessibility Assistance | California Consumer Protection Notice | QRG participates in the E-Verify program. Learn more about the E-Verify program at this link.
Innovation. Excitement. Opportunity. It’s all in a day’s work.
Find a career that engages and inspires you. Where your accomplishments are celebrated and the opportunities are endless. HSN is a network of relentlessly passionate people on a mission to create one-of-a-kind shopping experiences that deliver the thrill of discovery. We work together with integrity, purpose and heart in a culture like no other. So you can love what you do, where you work and the people you work with—every day of the week. (Yep. Even on Mondays.)
Qurate Retail Group is committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates for employment and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, Qurate Retail Group is committed to a diverse workforce and is also committed to a barrier-free employment process. In order to ensure reasonable accommodations for individuals pursuant to applicable law, individuals that require accommodation in the job application process for a posted position may contact us at SchedulingQRG@qvc.com for assistance.
Accessibility Assistance | California Consumer Protection Notice | QRG participates in the E-Verify program. Learn more about the E-Verify program at this link
Zulily is a different kind of ecommerce company, focused on delivering the best shopping experience for moms around the world. We provide great products at unbeatable prices in a curated experience that feels like a personalized boutique—with new styles to discover each day. Every single team member makes Zulily an inclusive, innovative, and inspiring company—unified around our mission to deliver the best shopping experience for moms. With expertise in technology, merchandising, operations and logistics, marketing and creative, Zulily team members work together to innovate on our unique promise to moms looking to find something unique and amazing prices for themselves, their families, and their homes.
Qurate Retail Group is committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates for employment and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, Qurate Retail Group is committed to a diverse workforce and is also committed to a barrier-free employment process. In order to ensure reasonable accommodations for individuals pursuant to applicable law, individuals that require accommodation in the job application process for a posted position may contact us at SchedulingQRG@qvc.com for assistance.
Accessibility Assistance | California Consumer Protection Notice | QRG participates in the E-Verify program. Learn more about the E-Verify program at this link.
A Passion for Design
For over thirty-five years, Ballard Designs has been a go-to source for anyone with a passion for design. Although we’re headquartered in Atlanta, our design team travels the globe for inspiration, reinterpreting classic designs in a contemporary way so pieces feel fresh and timeless. We’re a tight-knit group of dedicated professionals who are passionate about what we do, committed to giving our customer high-quality, exclusive product and an unparalleled shopping experience.
Qurate Retail Group is committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates for employment and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, Qurate Retail Group is committed to a diverse workforce and is also committed to a barrier-free employment process. In order to ensure reasonable accommodations for individuals pursuant to applicable law, individuals that require accommodation in the job application process for a posted position may contact us at SchedulingQRG@qvc.com for assistance.
Accessibility Assistance | California Consumer Protection Notice | QRG participates in the E-Verify program. Learn more about the E-Verify program at this link.
Inspired Design for Life Well Lived
At Frontgate, we believe there’s no greater feeling than being surrounded by who – and what – you love. That’s why we design furniture and décor that makes every room feel like a living room…and why our sofas are roomy enough for the whole family (even the dog). It’s our goal to help you create a home you’ll love to live in, whether you’re entertaining the whole family or enjoying some quiet R&R on your own. From furniture and accessories to pool floats and holiday decor, we design everything with you in mind. Your life. Your style. Your family.
Qurate Retail Group is committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates for employment and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, Qurate Retail Group is committed to a diverse workforce and is also committed to a barrier-free employment process. In order to ensure reasonable accommodations for individuals pursuant to applicable law, individuals that require accommodation in the job application process for a posted position may contact us at SchedulingQRG@qvc.com for assistance.
Accessibility Assistance | California Consumer Protection Notice | QRG participates in the E-Verify program. Learn more about the E-Verify program at this link.
Beautiful, Naturally
Drawing on inspiration from around the world, Garnet Hill creates unique apparel and home furnishings that can be described in two simple words: Beautiful, Naturally.™ Beautiful design and fibers are hallmarks of the company, which was founded in 1976 as an importer of English flannel sheets. It has grown into a destination for discerning customers everywhere, and is a multichannel marketer offering the merchandise it designs and curates for women, kids and home through catalogs and garnethill.com. We work in two New Hampshire locations: Franconia, in the scenic White Mountains, and Exeter, not far from the ocean. Our team members are creative, hardworking, fun-loving, and absolutely passionate about what they do. Teamwork is not a catch-phrase at Garnet Hill; it is a lifestyle. It is who we are. Committed as a team, we continue to provide the highest quality and service to our customers and suppliers. We conduct our business with a set of core values that include integrity, respect, creativity, kindness, innovation and excellence.
Qurate Retail Group is committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates for employment and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, Qurate Retail Group is committed to a diverse workforce and is also committed to a barrier-free employment process. In order to ensure reasonable accommodations for individuals pursuant to applicable law, individuals that require accommodation in the job application process for a posted position may contact us at SchedulingQRG@qvc.com for assistance.
Accessibility Assistance | California Consumer Protection Notice | QRG participates in the E-Verify program. Learn more about the E-Verify program at this link.
Choosing Joy
Founded in 2003, Grandin Road is a destination for home furnishings and décor that helps customers celebrate every season and make their home distinctly theirs. As the retailer known for always choosing joy, Grandin Road’s celebratory, approachable, and value-driven assortment is unique in the marketplace. The heart of our culture is collaboration and innovation, and we pride ourselves on empowering our teams and helping them grow in their careers. Grandin Road is headquartered just north of Cincinnati in West Chester, Ohio – a thriving region which was named to CNN/Money Magazine’s list of America’s Best 100 Places to live in 2018.
Qurate Retail Group is committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates for employment and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, Qurate Retail Group is committed to a diverse workforce and is also committed to a barrier-free employment process. In order to ensure reasonable accommodations for individuals pursuant to applicable law, individuals that require accommodation in the job application process for a posted position may contact us at SchedulingQRG@qvc.com for assistance.
Accessibility Assistance | California Consumer Protection Notice | QRG participates in the E-Verify program. Learn more about the E-Verify program at this link.