The Opportunity:

Responsible for assisting the customer with all point of sale transactions while enhancing the customer’s experience.  The sales associate also promotes category sales and assists the management team with store operations.

Your Impact:

• Greets all customers upon arrival, thanks the customers for visiting the QVC store, and invites return visits.  Offers to place all customers on the mailing list and attempts to save the sale at the time of a return. 

• Introduces the customer to the QVC Outlet Store by explaining the store’s layout, current promotions, markdowns, pricing policy, and return policy.

• Contributes to sales revenue through various selling techniques. Assist customers in selecting products.  Gathers information from the customer regarding interest and needs for additional sales.  Presents new & additional products to the customer to further enhance the purchase.  Follows sound pricing strategies and uses service as a strong selling aid.

• Operates a cash register and conducts customers’ financial transactions including sales, returns, exchanges, and processing credit cards & gift cards.

• Creates product displays as defined by the Merchandising Manual. Presents the merchandise in a fashion which captures the customer's attention.

• Replenishes merchandise. Organizes products within an area of the store into a neat, orderly and visually attractive manner to maintain merchandising standards.

• Maintains a clean store by cleaning jewelry display cases & doors, dusting cabinets, vacuuming floors, emptying trash cans on sales floor, dry mopping, and conducting store recovery at close of business.

What You Bring:

• Ability to interact with all levels of internal and external customers.

• Must exhibit a professional demeanor and a positive attitude.

• High level of customer service standards.

• Ability to multi-task and prioritize in a fast paced environment.

• Ability to operate a cash register, copier & fax machines.

• Excellent organizational skills.

• Education:  High school diploma or the equivalent combination of training and experience.

• Experience:  Previous customer service, retail, visual merchandising or marketing is a definite plus.         

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